Create your workspace

Start a 14-day free trial and set up a workspace, or join a colleague's workspace from an invitation.

Roles: Owner

There are two ways into Relay: start your own workspace with a free trial, or accept an invitation to a workspace that already exists. If your organisation already uses Relay, ask a workspace admin to invite you instead of starting a trial.

Start a free trial

Before you start: you need an email address you can sign in with. No card is needed for the trial.

On the Relay home page, choose Start free trial (or a plan in the pricing section). The sign-up page opens.
Pick a plan to try: Standard (£10 per user per month after the trial) or Professional (£25 per user per month, with advanced workflows). You can change the plan during the trial.
Choose Start free trial on Standard (or Professional).
Sign in, or create your account when asked.
On Create your workspace, enter a Workspace name (for example your company name) and pick the Time zone your team plans in.
Choose Start free trial.

Result: your workspace is created, your 14-day trial starts, and Relay opens Settings → Billing so you can see the trial end date. You're the workspace owner.

Create a workspace from onboarding

If you sign in without a workspace (for example you came straight to the sign-in page), Relay shows Create your workspace with these fields:

Field	What to enter
Workspace name	Your organisation's name. You can change it later in Settings.
First brand (optional)	The first client, product or business you post for.
Time zone	The workspace's default time zone. Each brand can have its own later.

Choose Create. If you named a first brand, Relay opens Connections so you can connect that brand's social accounts. Otherwise it opens the brand settings so you can create one.

Join with an invitation

If a colleague invited you, open the link in the invitation email and sign in with the same email address the invitation was sent to. See Accept an invitation.

Common errors

Message	What it means	What to do
You already have a workspace	Your account already belongs to a workspace, so you can't start another trial.	Open Billing in that workspace to choose a plan, or ask its owner.
No workspace yet · ask an admin to invite you	Creating new workspaces isn't open for your account.	Ask an admin of your organisation's workspace to invite you.
Enter a name.	The workspace name is empty.	Type a name, then try again.
Use the invited email address.	You signed in with a different email from the one invited.	Sign out and sign in with the invited address.

Limitations

One free trial per workspace. The trial doesn't renew.
People who already belong to a workspace can't create a new one themselves.
Prices are in GBP. Any tax is shown at checkout when you subscribe.