Use the Help Centre

Search the Help Centre, follow help links in the app, download an offline copy and contact Relay support.

The Help Centre is at Help in the app menu (Workspace group) and at /help. Anyone can read the general articles; sign in to see the articles for your role.

Find an article

Type in Search help. Suggestions appear as you type.
Use ↑ and ↓ to move through suggestions and Enter to open one. Press Enter without choosing a suggestion to see all results.
Or browse a section from the Help home page or the list of sections on the left.

Press / anywhere in the Help Centre to jump to the search box.

Each article shows the Relay version it describes and when it was last reviewed. Articles about features that need extra setup, or approval from a social network, say so at the top.

What you can see

You are	You see
Not signed in	General articles, such as this one
A workspace member	Articles for members, plus developer documentation
A workspace owner or admin	Everything, including administration articles

Search only finds articles you're allowed to read.

Help next to settings

Some settings, metrics and error messages have a Help link beside them. It opens the matching article in a new tab, so you don't lose what you were doing.

Offline copy

Signed-in members can choose Download offline copy on the Help home page. You get a zip of HTML pages with the articles you're allowed to read. The Help Centre in the app is always the most recent version.

Contact Relay support

If you can't find an answer, choose Contact support on the Help home page (or in the account menu). Signed-in members can follow and reply to their requests in My requests.

Limitations

Articles describe Relay as it works today. Features that aren't available aren't described as if they were.
Rules that belong to social networks (for example video lengths) can change. Articles link to the network's own page with the date we last checked it.