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Troubleshooting

My invitation link doesn't work

Fix expired, revoked, already-used or wrong-email invitations.

You see Cause Fix
Expired. Ask for a new one. Older than the workspace allows (72 hours by default). Ask the admin to Resend — that creates a new link.
Revoked. / No longer valid — ask for a new one Withdrawn, or replaced by a resend (old links stop working), or the sender lost the right to invite with that role. Ask for a new invitation.
Sign in with the invited email. You signed in with another address. Sign out of the identity provider and accept with the invited address.
Already accepted. You've joined already. Sign in normally and switch to that workspace.
Couldn't accept — membership suspended You were suspended in that workspace. Ask an admin to reactivate you; invitations can't.

Admins: if email isn't set up for your Relay installation, invitations aren't emailed. Copy the Invitation link (shown once) from the dialog and send it yourself. See Resend, revoke or replace an invitation.

Relay 2026-11 · Reviewed 9 Nov 2026